In light of the recommendations by the Welsh Government so we will be following strict guidelines to ensure compliance with the 2m social distancing within the store. We will be limiting the number of customers in the store, overall and in any particular congestion area, for example doorways. Unfortunately, unless restrictions are lifted we are unable to offer any changing facilities at present, and we will be discouraging touching of the goods. Our staff have significant experience and knowledge in helping with sizing, and will be on hand to offer their advice and expertise.
We would like to encourage customers to shop with a maximum of 2 persons per household. However, we do appreciate that this is not always possible. If possible can we respectfully ask that you refrain from bringing prams and pushchairs at this time. Customers who are accompanied by children will be reminded that they are responsible for supervising them at all times and should follow social distancing guidelines.
We will be operating a one way route where possible, and staff will direct customers so that we can observe the guidelines at all times.
There will be a hand sanitiser as you enter the premises which everyone will be encouraged to use as you enter.
Any goods that are returned will be quarantined for up to 24 hours and then steamed before being put out for resale.
We would also request that where possible, bank cards and contactless payments are used to minimise the handling of cash.
We are open as usual but please be patient as you may have to queue due to social distancing. We would encourage you to follow us on Facebook and Twitter and any information will be regularly updated there.
We trust that you will understand these measures that we have to put in place. As any easing of restrictions are lifted we will adapt accordingly.
Many thanks for your cooperation and understanding.